[EN] Sao lưu đúng cách
[EN] Khôi phục đúng lúc
[EN] Hệ thống sao lưu được kiểm soát và kiểm thử định kỳ, đảm bảo khả năng khôi phục khi cần.
Real Issues
Two Common Perspectives in Businesses
The biggest concern isn't backup failure...
It's when an incident happens: data cannot be recovered, ERP stops working, internal files are lost, downtime extends, directly impacting operations and customer trust.
Common Issues
- Invested in a backup system but lacks regular monitoring.
- Unsure if data is truly recoverable.
- Lacks timely alerts when backup processes fail.
- No standard operating procedures when data loss occurs.
- Data grows rapidly but lacks a cost-effective storage plan.
What's Truly Needed
- Proactively monitor backups.
- Minimize the risk of critical data loss.
- Have immediate expert support when incidents occur.
- Ability to quickly recover and bring the system back online.
- Leverage existing backup infrastructure to optimize investment costs.
Risk Blind Spots
What Risks Do Businesses Typically Face?
System runs but lacks monitoring
Backups are running but have not been evaluated for
"Blind" to recovery capabilities
A "Success" status doesn't mean the data inside is intact and fully recoverable.
Loose retention policies
Data grows fast but there's no clear rule on what to keep and what to delete — causing wasted storage.
Hard to track overall
Unaware of hard drive health, remaining capacity, and how fast data is growing.
Complex infrastructure
Data is scattered across Cloud, virtual servers, and physical servers, lacking synchronization in the backup process.
Service Overview
What is Zenhub Backup Operations?
Not just creating backups
Backups only truly provide value when businesses can closely monitor data status and quickly recover when disaster strikes.
Focusing on operational capability
Not just selling software, Zenhub provides operational services: continuous monitoring, data retention management, and practical recovery support to minimize downtime during incidents.
Leveraging existing infrastructure
Zenhub helps businesses operate more efficiently on their existing equipment: NAS, backup servers, or cloud storage systems.
Operational Services
What Does Zenhub Backup Operations Include?
1. System Monitoring & Alerting
Continuous tracking of backup workflows and proactive alerting immediately upon detecting errors or anomalies.
2. Data Recovery Support
Partner in periodic testing and hands-on execution of data recovery procedures to ensure the system is ready for incidents.
3. Backup Status Tracking
Provide a comprehensive overview of backup status, storage consumption, and data history through periodic reports.
4. Data Retention Management
Establish and maintain backup retention policies that comply with legal requirements and internal operational needs.
5. Incident Handling Support
Direct involvement in analyzing and resolving situations related to backup failures or issues during the recovery process.
Flexible Integration
Supported Backup Infrastructure
Zenhub takes over and optimizes on the very NAS, Server, or Repository your business is already using.
NAS & Internal Backup Servers
Compatible and supports smooth operations on Synology, QNAP, TrueNAS, and other local backup servers.
Virtualization System Backups
Supports backups for virtual server systems — regardless of the platform your business uses.
Multi-Environment Systems
Setup and manage backup processes across cloud systems and on-premise infrastructure.
Storage Systems & Data Warehouses
Can connect with third-party storage systems when businesses need to expand.
Reference Models
Packaged for Every Need
Service packages are designed to fit different growth stages and system scales.
1. Backup Starter
Helps businesses monitor backup status stably without investing in complex systems.
Best for:
Small offices, basic File servers (1–5 systems).
Includes:
Monitoring alerts, Status tracking, Basic recovery support, Data checks, Periodic reports.
Supported Infra
NAS, Internal Backup Servers, Basic Virtualization.
2. Backup Business
Comprehensive service for businesses needing strict monitoring and high data recovery capabilities.
Best for:
ERP, Core Databases, Multi-VM, Multi-branch businesses.
Includes:
24/7 Monitoring & alerting, Storage management, Incident handling, Capacity analysis, Advanced data recovery.
Supported Infra
Multi-environment backup, Virtualization infrastructure, Scalable storage integration.
3. Backup Enterprise
Custom designed models for architectures requiring high availability and long-term operations.
Best for:
Critical systems, DR infrastructure, Large-scale multi-branch enterprises.
Includes:
Centralized cluster monitoring, Advanced scenario-based restore, Custom Retention, Dedicated incident procedures.
Supported Infra
Large data warehouses, Multi-system network connections, Enterprise backup.
Quick Comparison Table
| Model | Target Audience | Supported Infra | Monitoring & Support | Recovery Capability | Cost |
|---|---|---|---|---|---|
| Backup Starter | Small office, File server | NAS & Internal Backup Servers | Basic Monitoring, Alerts | Basic Recovery | From 2.9M/month |
| Backup Business | ERP, Database, Multi-VM | Multi-environment, Virtual Servers | Deep Monitoring, Operations Mgmt | Advanced Recovery, Incident Handling | From 6.9M/month |
| Backup Enterprise | Core System, Multi-branch | Enterprise Backup, DR | Centralized Monitoring, Custom Runbooks | Strict Scenario-based Recovery | Contact |
Case Studies
Real Stories
How has Zenhub helped businesses solve data backup challenges?
Accounting Service Company
20 employees storing data locally, manually syncing to a shared 2TB Google Drive. Storage often full — laptops crash, data lost due to unsynced files.
Deployed a file server, setup daily automated syncing, keeping the last 7 days. Alerts via email and Telegram on sync failures.
Data protected automatically — no longer reliant on employees remembering to upload.
Media, Design & Video Company
100TB of images and videos on Google Drive. RAW files corrupted during download due to Google compression. Downloading 100TB via normal tools impossible — required costly third-party tools.
Live demo helped clients decide. Deployed a 300TB backup server at CMC Data Center, auto-sync at 6 PM daily, capacity and status alerts.
RAW files kept intact on private servers — proactive control, independent of third-party storage policies.
The Difference
Why Do Businesses Choose Zenhub?
1. No forced backup storage sales
Zenhub doesn't just install systems and walk away — we monitor, alert, and support continuously. Value lies in operational capability, not storage space.
2. Leverage existing infrastructure
Businesses don't have to tear down old systems. Zenhub takes over and optimizes the very NAS, Server, or Repository you already have.
3. Prioritize recovery capabilities from day one
Many backup systems look fine — until recovery is actually needed. Zenhub tests recovery capabilities from the start, not waiting for disasters to strike.
4. Support for hybrid cloud & on-premise systems
Easily unify monitoring processes whether your data is on the Cloud or On-premises.
5. Professional field-tested team
Your IT is no longer alone. Zenhub has an engineering team actively monitoring logs, performing periodic restore tests, and responding swiftly during system outages.
Operational Process
Streamlined 4-Step Deployment
Step 1: System Assessment
Survey existing backup processes, identify storage locations, and review data retention policies.
Step 2: Monitoring & Alerting
Configure tracking tools and route alerts to the right personnel when risks arise.
Step 3: Test Restore
Perform practical recovery tests to confirm data is retrievable when needed — not just trusting 'backup success' reports.
Step 4: Monitoring & Support
Daily monitoring, periodic reporting, and immediate support when errors occur.
Frequently Asked Questions
FAQ & Troubleshooting
No. Zenhub focuses on monitoring, operations, and recovery support — not selling storage. Businesses continue to use their existing NAS, backup servers, or storage systems. If expansion is needed, Zenhub can provide consulting but does not force the use of its own solutions.
Yes. Zenhub supports operations on most popular devices — Synology, QNAP, TrueNAS, and other internal backup servers. Businesses do not need to replace their current systems.
Backup Operations does not replace the IT team — it provides them with better information to handle issues. Instead of manually checking each system, the IT team receives automated alerts when issues arise and has specific data to resolve them faster. Zenhub acts as an additional monitoring layer, without interfering with the internal IT team's operational rights.
Infrastructure Monitoring tracks the entire infrastructure — servers, networks, VPNs, and critical services. Backup Operations focuses exclusively on the backup system — monitoring backup status, testing recovery capabilities, and managing retention periods. Both services can be used independently or combined. Read moreInfrastructure Monitoring.
Don't Wait Until Data Is Lost
To Check Your Backup Files Again
Discuss with Zenhub today to review your system and build a sustainable operational model for your business.
Free Consultation
No purchase commitment
Information Security
Your data is kept confidential
Quick Response
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